Who are we?
Fools and Heroes National Live Roleplaying Society is an unincorporated association based in the UK. We are governed by our constitution, this is available for all members to see and can be provided by your Liason Officer prior to joining. A copy is also available to download from the Out Of Character section of our forums.
In the first instance, or in the event of an in-game issue, we request that you contact your branch Liason Officer. The contact details for each branch Liason Officer are listed on the appropriate branch page. Should your enquiry be about the society Facebook or forum services, then please contact the Web Coordinator (firstname.lastname@example.org) directly.
Enquiries and Complaints
Any enquiries relating to in-game issues should be raised with your branch Liason Officer.
If your enquiry or complaint is specifically about your Liaison Officer, or you feel your Liaison Officer would not be able to deal the matter impartially, it should instead be sent directly to the Secretary (email@example.com).
If you are not satisfied with the response received, or you feel your Liaison Officer has not treated your matter seriously, you can escalate the matter to the Secretary.
In the event you do not feel you can send the matter through either your Liaison Officer or the Secretary, you should write directly to the President (firstname.lastname@example.org).